Wayne’s Porridge Power Drives Team To Success At The Spinneys
20 Aug 2021

An assistant site manager near Rugby, who fuelled his colleagues with porridge every morning while spending the rest of the day putting his customers first, has inspired his teammates after winning an award from his housebuilder employer.

Wayne Mason, who encouraged the team at Linden Homes’ The Spinneys location in Cawston to always be at their best, has been described “a diamond” by his boss after picking up the External Customer Service Award at the 2021 Vistry Group Awards.

The 49-year-old has been recognised for his hard work and great relationship with customers and also ensures that each worker has a set mealtime throughout the day so that energy levels remain high.

Wayne said: “Winning the award was amazing, it was totally unexpected – I was so proud, and to be noticed for my customer care was a great feeling. I take customer care very seriously and try to make customers feel at ease and give them a personal service.

“To be a part of a team is very important and working together as a team gets results. I have learnt that if the team is on good form, and is well fed, the site performs well and customers benefit. Even though I am 50 this year it shows you can still get noticed through hard work.”

Wayne’s commitment to his work isn’t just noticed by his co-workers. As well as being complimented by his colleagues, he was also specifically mentioned in 12 different customer surveys for his positive attitude and willingness to help people no matter what their situation is. Wayne was nominated for the award by Vistry regional build director, Chris Topham.

“Nothing is too much trouble for Wayne, and he cares passionately about people, not only customers but equally his site team,” Chris said. “He is a diamond, he is remarkably resilient and is without question a shining example of an employee deserving of this award.”

The Spinneys is a collection of three, four, and five-bedroom houses. It is ideal for commuters with easy access to the M1 for Coventry and Northampton, and Rugby town centre just under two miles away.

-ENDS-

Contact: Press.Office@vistrygroup.co.uk

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